Privacy Policy for VaultBid AS
At VaultBid AS, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services. By using VaultBid, you agree to the practices described in this policy.
Information We Collect
We collect personal information to provide and improve our services. This includes:
- Account Information: Name, email address, phone number, billing/shipping address, and payment details.
- Usage Data: IP address, browser type, device information, and browsing activity on our platform.
- Transaction Data: Records of bids, purchases, and sales.
- Communications: Messages or inquiries sent to our support team.
How We Use Your Information
We use your data to:
- Facilitate transactions between buyers and sellers.
- Manage your account and provide customer support.
- Enhance our platform's functionality and user experience.
- Comply with legal obligations, such as fraud prevention and tax reporting.
- Send promotional emails and updates (you can opt-out anytime).
Sharing of Information
VaultBid does not sell or rent your personal information. We may share your data in the following cases:
- With Service Providers: Third-party vendors who assist with payment processing, shipping, or IT services.
- For Legal Compliance: When required by law or to respond to legal processes, such as subpoenas or investigations.
- With Other Users: Limited information (e.g., shipping address) shared between buyers and sellers to complete transactions.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill legal or regulatory obligations. When data is no longer needed, it is securely deleted or anonymized.
Data Security
We implement robust security measures to protect your information from unauthorized access, alteration, or disclosure. These include encryption, secure servers, and regular security audits. However, no system can guarantee complete security.
Your Rights
You have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete data.
- Request deletion of your data, subject to legal or contractual obligations.
- Object to or restrict certain processing activities.
- Withdraw consent for marketing communications.
- To exercise these rights, contact us using the information below.
Cookies and Tracking Technologies
VaultBid uses cookies and similar technologies to enhance your browsing experience, analyze usage, and personalize content. You can manage cookie preferences through your browser settings.
International Data Transfers
If you access VaultBid from outside Norway, your data may be transferred to and processed in Norway or other countries where we operate. We ensure that such transfers comply with applicable data protection laws.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of VaultBid signifies acceptance of the updated policy.
This policy was last updated on Dec. 5, 2024.